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Who do I contact for HELP? | |
What is my Blackboard Password? This information was on a form you received at registration. If you can't find your Blackboard form or did not receive one, come to Information Services on the second floor of the administration building with your student ID to obtain a print out. What is my ID and password for online library data bases from off campus? This information was on a form you received at registration. If you can't find the form or did not receive one,come to Information Services on the second floor of the administration building with your student ID to obtain a print out. If you have a password and it is not working, see the reference librarian in the library for assistance. What is my Banner ID and password? These are issued by the Registrar's Office. Contact the Registrar's Office for this information. Their office is on the first floor of the administration side of Grimm Hall.
Who do I see about a new Student ID card? These cards are issued by Security. Their office is in the administration building, first floor. Who do I see about network issues? The network in the dorm is maintained by IT. They will make certain the port in your room is live and active or the wireless coverage is working. Contact IT at extension 2487. Leave your name, room number, campus extension, and a brief description of the problem or you can email a request to ITS@cui.edu. Remember, configuring your computer to the campus network is your responsibility. The IT department does not do this for you. These days, many problems with computers are caused by Spyware or Ad-ware. As you surf the Internet, some sites add these types of tracking software to your computer without your knowing it. Symptoms include pages being redirected, some pages not opening at all, etc. You can download two free programs that will detect and remove these items. One is called Ad-Aware by Lavasoft and the other is Spybot - Search and Destroy. Click on the name of the program to go to a link to download and install them if you experiencing problems with site access. |